Source: Slack/RigD
RigD Inc. has announced the general availability of its RigD platform with the Slack app. RigD gives organizations a natural, language-driven, context-aware virtual assistant for many developer and IT operations applications. Teams can use RigD directly through Slack to automate processes, collaborate and resolve issues quickly. RigD requires no automation expertise to use, and it puts automation capabilities in the hands of IT operations and developers.
RigD enables teams to automate important activities and pipelines with little or no effort and often execute that automation faster. RigD users can drive shorter MTTR (mean time to repair) and remediation cycles for operations and faster deployment times. RigD is proven to reduce the time to deployment in many cases without requiring users to have automation expertise. That level of reduction can improve business outcomes across industries.
RigD comes at a time when developers and IT operations teams are grappling with automation to save time and reduce frustration. Sometimes teams create their own apps to help them in their jobs. Some organizations purchase services and tools to help them automate business-impacting processes. Those approaches don’t work on day one, span teams, scale easily, foster standards, support governance and compliance, and take team collaboration to new heights. Plus, they require automation experience.
RigD solves those issues. Individuals, teams and entire enterprises can use RigD. It makes automation accessible to the masses of DevOps and IT operations professionals through machine learning-driven assistance. The RigD platform is composed of the RigD SaaS service and used today with the RigD Slack app.
The RigD Slack app serves all of its functionality up through Slack and the powerful RigD platform underlying it offers all the cost, performance and scalability benefits of a service-based model. Tech teams already use Slack extensively. Now, by adding the RigD Slack app, users can leverage the automation that drives vital development and IT operations from within the Slack interface itself.
An example of the value RigD delivers is its integration with PagerDuty. RigD users can have complete control over PagerDuty incidents right through Slack so they can quickly route, remediate and resolve them. RigD makes it easy to assemble the team and collaboratively troubleshoot incidents. RigD learns patterns in the troubleshooting process to help you resolve future incidents more quickly. Users cite that they save time and decrease costs by eliminating context-switching, improving teamwork and automating processes.
Learn more about RigD on the RigD website.
