A huge increase in network traffic and demand has impacted the quality of service and quality of experience (QoE) of certain mobile network service providers in Bangladesh. To keep subscribers satisfied and encourage network operators to invest in their infrastructure, the Bangladesh Telecommunication Regulatory Commission (BTRC) has initiated a campaign to transparently benchmark and assess operator performance.
BTRC has selected Rohde & Schwarz for the installation, commissioning and supply of the mobile network benchmarking system. The contract includes modular Benchmarker II systems to be set up in vehicles and R&S Freerider 4 backpacks for in-field data collection. In addition, the SmartMonitor solution supports remote data collection management and visualization, and SmartAnalytics provides deep data analytics and reporting based on the QoE-centric network performance score (NPS). Rohde & Schwarz, with its portfolio of leading-edge network benchmarking solutions, coined the NPS, a methodology ratified by the European Telecommunications Standards Institute (ETSI) and documented in ETSI TR 103 559 to characterize the overall network performance for a defined key performance indicator (KPI).
Dr. Shamsuzzoha, deputy director of BTRC, said, "We are confident that the Rohde & Schwarz products, solutions and services will give us valuable insights into the performance of each mobile network operator and increase the overall mobile network quality in Bangladesh."