Industrial & Medical Technology

BroadSoft Hub Adds Contextual Intelligence to Communications

14 November 2016

BroadSoft, Inc., a global unified communication as a service (UCaaS) leader, has launched BroadSoft Hub, an enterprise-grade cloud service integrating real-time communications with cloud applications and contextual intelligence for more productive communications and greater mobility. Hub is powering the future of work by providing BroadSoft Business users with immediate access to relevant information for every conversation—wherever they are, on whatever device.

BroadSoft Hub provides users with a single unified experience, bringing together BroadSoft Business—UC-One, Team-One and CC-One—and cloud applications with contextual information, such as recent files, emails, social media engagements, tasks and IM sessions, without opening or searching through additional applications. Hub satisfies the need for effortless communications and collaboration demanded by today’s workforce, enabling new levels of productivity and mobility through a unified user experience.

BroadSoft is a mobile-first cloud PBX, UC, team collaboration and contact center platform trusted by 25 of the world’s top 30 service providers. BroadSoft Hub can reduce the cost and complexity associated with applications, integrating out-of-the-box solutions with Google G Suite, Office 365, Salesforce, Twitter and more, as well as BroadSoft Business applications for UC, team collaboration and contact center. In addition, the BroadSoft Developer Program enables customers and developers to use BroadSoft Business bOpen APIs, SDKs and sandbox tools to quickly, reliably and securely develop custom integrations and applications.

BroadSoft Hub has been inspired by the BroadSoft Project Tempo innovation initiative—its vision for the future of work, launched at BroadSoft Connections 2015. A successful beta program involving select BroadSoft service provider customers from around the world has supported the refinement of the BroadSoft Hub user experience. BroadSoft Hub will be available to all customers in March 2017.



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