During the outbreak of the COVID-19 pandemic, telecommunications companies have been invaluable not only for keeping people connected amid lockdowns and stay-at-home orders, but also for enabling many millions of workers to continue to contribute to the global economy from home.
Now, a new whitepaper from ABI Research said that the telecommunications industry will be key to transitioning out of COVID-19, providing a national infrastructure to rebound from financial and productivity shock from the lockdown.
“In a very tactical way, they have enabled governments to track, trace and manage the spread of the virus, communicate effectively and directly with people, and keep supporting society in a virtual, but valuable way,” said Stuart Carlaw, chief research officer at ABI Research. “Without the investment and operational diligence of many telcos, the impact of COVID-19 would have been far deeper and more profoundly felt in all economies.”
Looking to a post-COVID-19 world, telecoms could be pivotal in driving the economy forward by supporting a safe society and a more strategic role revolving around supporting GDP creation, ABI forecasts.
This growth will be accomplished through more remote working, more virtual meetings and virtual teams as well as a raft of new solutions that could help stimulate the economy.
To learn more about ABI Research’s findings, see its Telcos as a National Growth Accelerator white paper.
