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Automotive & Transportation

Volvo Just Launched a Two-Hour In-Car Delivery Service for Your Online Shopping Items

10 May 2016

Order something online and have it delivered to your car within two hours. Seem simple enough? Thanks to Volvo Cars, it’s a reality.

The company introduced a new service that promises in-car delivery of your online shopping in under two hours, or else the entire order is free.

To launch the service, the automaker teamed up with a Swedish startup called urb-it, which will enable Volvo Cars to expand its in-car delivery service and provide a foundation for a new approach to delivery services.

The new service promises in-car delivery of your online shopping in under two hours. (Image via Volvo Cars)The new service promises in-car delivery of your online shopping in under two hours. (Image via Volvo Cars)

“We understand the value of the in-car delivery service we have developed. We’ve all had phone calls at work from delivery people trying to deliver packages to our homes that need to be signed for when there is no one home. With our in-car delivery service we effectively turn your car into a delivery location and assign a one-time digital key to the delivery person, effectively eliminating delivery failure,” said Björn Annwall, Senior Vice President of Marketing Sales and Service at Volvo Car Group.

Urb-it works to ensure customers get the items they have ordered within two hours of clicking the buy button on a smartphone.

Once the urber (an urb-it delivery employee) receives your order on a mobile device, he or she collects the items at the shop by presenting the special order code. Then the urber takes your package and delivers it directly to your car in under two hours.

“It’s really quite simple, which is what makes it so effective. You shop online from an urb-it-enabled store and simply choose to have the shopping delivered to your Volvo. This can be at a pre-determined time that suits you, or as quickly as possible. You can follow the collection and delivery process on your mobile device if you wish, or just wait for confirmation of delivery. If the package is not delivered in less than two hours, delivery is free,” said Annwall.

In-car delivery was launched last Black Friday by Volvo, but the company worked only with one of Sweden’s largest distribution companies and an online food store.

Now the company is offering a range of connected car services to its customers in select markets that uses its digital key technology, allowing Volvo owners to grant one-time access to their cars for in-car delivery purposes—meaning deliveries can get into your car, even when you aren’t there.

Volvo Cars is working toward making this service available worldwide.

Availability to Volvo owners will increase as the urb-it service expands to several European cities this year and over 200 cities worldwide by 2025.

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