The adoption of smart appliances continues to grow, albeit slowly, with 23% of U.S. internet homes owning at least one smart appliance, according to new data from Parks Associates.
In 2020, only 15% of U.S. internet households owned at least one smart appliance. This slow growth is due to high prices, long replacement cycles and limited differentiation among competitors, Parks Associates said.
Other issues with smart home devices include:
- Complexity and compatibility
- Privacy and security issues
- Reliability
- Limited perceived value
- Dependence on the internet
Some homeowners find smart home devices too complicated, in some cases to set up or work reliably. There are also security concerns regarding smart homes after numerous cases of the devices getting hacked. Just recently, a report discussed the four smart home and internet of things devices most likely to get hacked in 2025. Routers were #1 facing a whopping increase of 50% in vulnerability compared to 2024.
"The total smart appliance market is growing slowly but surely, forming a considerable foundation for new services," said Jennifer Kent, VP of research at Parks Associates. "Smart appliance connectivity brings benefits like remote diagnostics, predictive maintenance, and over-the-air updates — improving performance and opening new service-based revenue streams."
The company will present this and other research at the CONNECTIONS conference taking place in Dallas, Texas, next week.
